Saturday, July 11, 2009

An open letter to Yahoo!


As some of you may have noticed by now, Yahoo!'s live scoring sucks this year. Their in-game box scores on Stattracker and the MLB page is very delayed.

This pissed me off, and I figured I'd let Yahoo! know about it. We pay for Stattracker, and what's the point of it if it isn't live, right?

My letter after the jump. I'll be sure to keep you updated whether they respond or not. Usually, they do.


Dear Yahoo!

As a long-time customer, I currently feel the need to write to you to express my vehement displeasure with your baseball live scoring this season.

To be frank, it's a disgrace. Your in-game box scores are delayed, sometimes up to three innings. As a paying customer for Yahoo! Plus leagues, I expect up-to-the-minute scoring on Stattracker, like I would get on other fantasy Web sites. This helps me make crucial decisions as to whether to play or bench certain guys. But, this season, your scoring on Stattracker and on the MLB Yahoo! page is not live. It is delayed.

It is very frustrating, and I am not the only one who feels this way. This has been going on all season, and at first I figured it was a kink that would be fixed. But we are in mid-July. If I can't use Stattracker properly, why should I pay for it?

Please let me know whether this will be fixed any time soon. I have never had a problem with Yahoo! fantasy games, but this is extremely aggravating, as you might imagine.

Thank you very much in advance for a response,
Andrew

4 comments:

  1. Good man, I always figured it was my shitty computer.

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  2. Amen, brother, it's been absolutely ridiculous this season. The Phillies game was over for 20 minutes and it was still showing the 8th inning for christ's sake. ESPN's is up to the minute but it's a pain to figure out the stats yourself like ERA, WHIP, etc.

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  3. my opinion, you come across too strong saying it is a disgrace and i also feel like vehement is misused. it sorta makes sense but i think extreme would be better, if not just don't put any adjective before displeasure. but yea i think definitely scrap the "to be frank" language if you really want to see results or get an honest answer back.

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  4. haha, last time I heard andy talk like that Shea and I got free dumplings

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